RESPONSIBILITIES:
Ensure that there is consistent coordination of the overall clinical program and that all patients receive the services they require and have a right to expect. Coordinate services provided by the clinical team. Act as designated representative of the agency responsible for the communication of and adherence to agency, county, state and CARF standards.
DUTIES:
Management of Treatment Staff
§ Ensure that cases are presented in an organized/efficient manner, according to predetermined and mandated regularity and according to program policies/procedures.
§ Ensure that all relevant assessment data is presented and integrated into the treatment planning for each patient including information from family, community and referral sources.
§ Review the counselor’s case presentation and give guidance on working with the patient.
§ Ensure that the discharge planning and placement process is begun upon admission and discussed in clinical staffing.
§ Ensure that the focus is on a holistic and integrated approach coordinating input from shift supervisors, nutrition and kitchen staff, nursing, mental health, family counseling, culture, recreation, and includes information from referral sources and other community support systems.
· Coordinate, implement and review patient protocols to improve care and to meet State, Federal, or CARF standards of care by participating in and working through the Performance Improvement Committee.
· Provide coverage for individual and group counseling sessions when regular counseling staff is not available.
· Act as facilitator for regularly scheduled group sessions.
· Provide competency-based evaluations for treatment staff.
Program Coordination
§ Ensure that the treatment schedule is maintained, that groups are on time and properly staffed.
§ Ensure that sufficient staffing levels are maintained to meet the needs of the current census.
§ Ensure that all staff are where they are needed and that patient safety is consistently maintained.
§ Provide crisis management and interventions to allow treatment staff to focus on patient care and program consistency.
§ Facilitate and evaluate the development of program services and changes in existing services including culture and spirituality.
§ Ensure consistency in treatment schedule by conducting assessments, intakes, aftercare planning and follow-up care, group, individual, and family sessions as needed and assumes case management duties when necessary.
§ Evaluate and monitor patient behaviors, assesses the degree of improvement and or the needs for referral to a different level of care.
§ Provides staff consultation and support via pager or cell-phone during off-hours.
§ Provide and maintain a programmatic link between internal and external departments and agencies in providing the best services to clients and for obtaining referrals.
Records Review/Audit
· Manage audit process to ensure that patient records and documentation are maintained in compliance with established agency policies, State and Federal laws, and meet DASA and CARF required standards.
· Develop and manage the process of ensuring that all patient records are up to date, all required forms are included and complete, and that the chart is in the correct order.
§ Other duties as assigned by the Administrative Director.
QUALIFICATIONS:
Required:
· Bachelor degree in human services field or equivalent experience plus three years experience in chemical dependency/mental health field.
· CDP certified through the State of Washington, Department of Health.
· Knowledge of the recovery process as it applies to residential, prevention, and aftercare.
· The ability to set clear limits and boundaries with staff and help them maintain clear limits and boundaries with patients.
Native Americans are given preference.